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Privacy Policy

Rochon Garden
Effective Date: April 2026​

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1. What Information We Collect

When you interact with us—whether online or in person—we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Mailing address (for billing or delivery purposes)

  • Communication preferences related to CSA shares, produce, or event participation
     

2. How We Use Your Information

We use your personal information to:

  • Send updates about CSA shares, farmers markets, events, and promotions

  • Share reminders (such as for CSA pick-ups)

  • Process payments or subscriptions

  • Respond to your questions or concerns

  • Improve our customer experience
     

We do not sell or share your personal information with third-party marketers. Even if you consent, your information will not be sold or shared with third parties.
 

3. Text Message Consent

You can opt in to receive text messages at any time by texting the word “JOIN” to (613) 212-0044 or by providing your phone number through our forms and agreeing to receive messages.

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If you opt in, you agree to receive marketing and informational text messages from Rochon Garden. These messages may include:

  • CSA pick-up reminders

  • Weather-related changes

  • Farm events and urgent updates

  • Promotions, special offers, and product updates
     

Message frequency varies based on events and updates. For example, you may receive several messages per month depending on farm activity and CSA schedules. If you are a CSA member, you may receive a reminder if your share has not been claimed by 6:30 pm on your pick-up day (times may vary by location).
 

Message and data rates may apply.

Opt-Out Instructions:
You have the right to opt out of receiving text messages at any time. To stop receiving messages, simply text STOP to the number you received the message from. For help, text HELP to (613) 212-0044 or contact us at info@rochongarden.ca
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4. Email Communication

When you sign up for our email list or CSA program, you may receive occasional newsletters from Rochon Garden. These emails may include:

  • What’s in season

  • CSA openings and reminders

  • Special farm or market events

You may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.
 

5. How We Protect Your Information

We take appropriate security steps to protect your personal information from unauthorized access or misuse. Your data is only accessible to team members who need it to serve you.
 

6. Accessing or Deleting Your Information

If you have any questions about this policy or your data, you can contact us any time to:

  • Request access to your personal data

  • Update your information

  • Ask for your information to be deleted
     

To make a request, contact us at:
📧 info@rochongarden.ca
📱613-821-3245
📍 Rochon Garden, 1101 Yorks Corners Road, Edwards, ON  K0A 1V0

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7. Data Sharing and Protection

We do not transfer your data to external organizations, even with your consent.

To prevent unauthorized access or sharing of your information, we implement strict access controls and provide staff training. This ensures your data is only used as described in this policy.
 

8. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our services or legal obligations. The most recent version will always be posted here on our website.

9. Contact Information

If you have questions or wish to contact us regarding your privacy or SMS messages, please email info@rochongarden.ca or call
(613)821-3245.

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